Frequently Asked Questions
No silly questions here. To help you out, we've asked and answered a few ahead of time.
Visiting the Shop
Not at this time. We plan to open the shop to walk-in business by mid-2026. Until then, please book an appointment .
On-street parking is limited. We recommend that clients utilize the North Park Parking Garage, located just a block away. If you'd rather not carry your artwork that far, we'll gladly meet you in front of the shop to drop off before parking.
Yes! Our entryway is wheelchair accessible and our showroom can be configured to suit unique mobility needs, including a lowered counter for design and consultation.
Our Services
Of course! That's what we're here for. We leverage over 20 years of design knowledge to help you pick the combination that matches your artwork, tastes, and budget. We'll also set you on the right track to ensure your work remains protected from UV light and harmful chemicals.
As long the frame can accomodate an object's depth, it can be framed and hung on your wall! There are a number of different mounting methods we employ, which often depend on the object's weight, material, and conservation needs.
Short answer, it depends. While we love breathing new life into older artwork and frames, we can't fix everything. We can offer our honest assessment and, if we can't make a judgement based on first glance, we may offer a 30 minute diagnostic at our standard labor rate. Although, there are no guarantees.
Custom jobs typically take 3-4 weeks, but timing can vary. Most materials are special-ordered after the customer submits a deposit. Frames from our Makers' Collection are made-to-order and can take up to 3 months.
General Framing
Acrylic is significantly lighter and less prone to breakage than glass. We'll often recommend acrylic over glass if a customer anticipates shipping the piece or if the piece is over a certain size. The main trade-off is acrylic can be scratched easy and must be handled with care, especially when cleaning it.
Drymounting is the process of adhering paper or cloth to a piece of foam board using a heat press. It ensures the work will always lay completely flat regardless of changes in temperature or humidity–often used for posters, newspaper clippings, and photographs. However, it is irreversible and is not considered archival.
A nicely proportioned mat can make the smallest work of art look stately and refined. However, it also serves the important role of keeping the glass off of the artwork, ultimately extending a piece's lifespan.